RCM handles everything from patient registration and insurance verification to billing, claims submission, denial management, and final payment collection. If any step fails, the provider may never get paid, or payment may be delayed significantly.
Errors in coding, documentation, or claims can lead to underpayments or denials. Strong RCM processes help capture all the revenue the provider is entitled to, without leaving money on the table.
Efficient RCM speeds up the time between providing a service and getting paid for it. This helps improve cash flow, making it easier for organizations to pay staff, invest in equipment, or expand services.
Healthcare is full of complex rules (think: Medicare, HIPAA, ICD-10 codes). RCM ensures compliance to avoid legal issues and fines that can seriously impact finances.
RCM systems generate analytics on denial trends, payer performance, and service line profitability. This helps leadership make informed strategic decisions.
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